Anonymous

10/29/2017 8:45am Room 269 551 South transit street Lockport, NY 14094 (716) 434-4411 GM.NY098@choicehotels.com We stayed over night on 10/28/17 to 10/29/17 This morning when we woke up we saw something on the bed. It was a bug. We looked up bed bugs and it matched the photos. I searched more and found more bugs. We went to the front desk asked for a manager. One was not available. We informed the woman at the front desk of what we found. I asked if she knew the last time they had a case of bedbugs and she didn't know. She called her manager. We were told that an exterminator would have to come in to prove that there is bedbugs and we would later be reimbursed for our money at that point. We had the bugs in hand from our room. It didn't matter.

• Bedbugs Found
• Requested Refund