Anonymous

8/24/2024 Upon checking into this 2 bedroom suite with kitchen, we noticed that the upholstered chair was ripped and absolutely filthy. While I always have a "bedbug protocol" this tipped me off to be especially thorough. I put on my headlamp, and stripped all the bedding off the bed, and low and behold, underneath the sheet on top of the mattress protector were two bedbugs. One an adult brown bug and the other looked to be a nymph. I was able to take a picture and a video of the bud scurrying for cover. (This was in broad daylight so I can't imagine what it would have been like at night!). We immediately went to the front desk and showed the video. After a call to the manager, our room was refunded. Fortunately we were able to find another suite in a great hotel, but that doesn't make up for the trauma, or having to wash/dry/freeze everything in my suitcase when I got back home. Some things I just had to throw out.

• Bedbugs Found
• Requested Refund