Anonymous

Stayed in Room 223 27-28 August 2019 and awoke covered in itchy bites on feet, groin, armpits, back, and sides. I also found a bed bug on my arm 28 August. Management refused to refund, though staff when I complained assured I would receive redress. I stayed in a different room (726 and 127) subsequent nights (28-29 and 29-30August) and did not receive any additional bites. Management claimed a thorough inspection and no bed bugs found. I have pictures of some of the bitten areas, and am certain INNKEEPER is mistaken and infested in at least one room.

• Bedbugs Found
• Requested Refund

Anonymous

11/28/2024 When I woke up Thursday morning itching, of course you begin to scratch the itch. I felt lumps on my arms, neck, back, right shoulders and my nape area had lumps the size of a marble. Looking in the mirror I saw all the redden area on my skin which I now see I had been bitten by bedbugs I was horrified. I called front desk around 8:30 maybe it was before this time. that morning I spoke to the receptionist I told her I had been bit up by bedbugs, said the manager wasn’t in, Said she would would give her the message. 10:30 I had not heard from manager. I called again manager said was going to send someone there to look. Time passes still no one has come. I called back manager said instead she was putting me and my husband in a different room. My back, arm, are bitten up.

• Bedbugs Found
• Requested Refund