Hampton Inn & Suites San Antonio Northwest/Medical Center Bed Bug Reports

Recommended tips after hotel check-in:
1. Pick up the mattresses in the rooms and look under it. Check around the edges of the box springs.
2. Check under the box spring.
3. Lift up each headboard an lay it on the bed. Carefully inspect the hole where the headboard was lifted out of. Also, inspect all niches and corners of the headboard.
4. If you decide to stay in the hotel, do not put any clothes in dressers. Keep them in your luggage and your dirty clothes in plastic bags.



View the latest bed bug reports for Hampton Inn & Suites San Antonio Northwest/Medical Center, San Antonio, TX below.

Hampton Inn & Suites San Antonio Northwest/Medical Center

11426 IH-10 West
San Antonio, TX - 78230
(210) 697-8900

Bedbugs Found



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No description available

Bedbug Reviews

bedbug

Anonymous

On May 26 we checked into the Hotel, the next morning noticed bite marks on my husband face didn't think much of it. The next night at about 2:30 am we were woken up by feeling itchy on our bodies. We noticed we all had bite marks on the face, arms, hands, and legs. I called front desk to let them know, there was no manager on site and there was no other room available for us to move into. We gathered our belongings and decided to check out. Then we notice the bed bugs were not only the bed mattress but were on head board and Tv stand as well. Before we left the room we looked at the luggage and they were there as well. We had to walk out of the Hotel at 2:50am with my 2 year old and 7 year old with no other place to stay in and our home being 7 hours away! We drove to a gas station bought trash bags for our belongings and had to throw away the luggage. We got Benadryl for the 4 of us and drove home. I made a report to the Health Department I really hope this gets resolve and never has to happen again to someone staying there. I have pictures and videos of the bed bugs.
  • Bedbugs Found
  • Requested Refund
Room Number:
215

05/28/19

File a report for:

Hampton Inn & Suites San Antonio Northwest/Medical Center

11426 IH-10 West
San Antonio, TX - 78230
(210) 697-8900

How to get rid of Bedbugs at home

If you find bedbugs in your home you should remove as much clutter and as many items as possible from your house. Replace all bedding and examine the box spring for bedbugs.



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