Anonymous

On 12/5/2018 I found 2 bugs on the the floor that morning I went to the office to report the problem I talked with 2 housekeepers. They told me Monic will be in at 10:00am. I went back at 10:100am I talked with a young man who started that he was trying to the office manager and that she was not answering her phone. So I asked him what was his title and he stated he was the head maintenance man I showed him the bugs and he said he didn’t know what it was. I left again and came back about 10:45am and he stated that the office manager called and said she had a doctor appointment. I left again came back about 11:30am at time he said that she had a staff meeting. I left and went to lunch about 1:20pm I received a call from the office manager she stated that it was beg bugs and she will move my stuff to another room 604 I told her do not move anything and I will be there shortly. When I arrived she had already moved my stuff from the kitchen to a luggage cart. She told me she was sorry and that I could not be refunded and she will give me a make up week at a later time.

• Bedbugs Found
• Requested Refund