Anonymous

Living and dealing with Timbercreek Communities was the biggest mistake I've made. Before signing the lease, I asked the management company at least 10 times if they have a pest issue because reviews online stated that they, in fact, have a huge issue. I was assured up and down that there is no issue and that my place was treated before I even move in. The unit itself was in decent condition and I has asked a few people in the building who seemed to think it was a thing of the past. That was not accurate. This building has a massive bed bug problem and from what I've heard from other people, they also have a big cockroach problem. After letting them know about the issue, they did bring in someone to treat the unit within the week, however, I told multiple Timbercreek employees that the issue is not contained to one unit as I saw the IN THE HALLWAY. They told me it was an isolated incident and left me feeling really confused as to how this would happen to me. That same night, I met several other people who were also preparing their units for bed bug treatment, and those units were nowhere near mine. After the treatment, there was no sign of bed bugs slowing down and the unit became uninhabitable. The Regional Property manager, Marc, assured me the treatment will be done every 2 weeks. So I decided to move out right away but paid for Sept rent ($1700) even though I'm not living there, but because I wanted my furniture treated twice before I moved out (one month = 2 treatments). But in classic Timbercreek style, they have postponed the treatment to make it 3 weeks away, ensuring they only need to pay for one more treatment while my furniture remains in the unit.

• Bedbugs Found
• Requested Refund