Anonymous

October 25, 2017-- 12:30am We were staying at the Tradewinds for our 5th anniversary. Upon returning from dinner and an evening out, I tucked my 7 month old in her pack and play to sleep. My husband had gone to bed while I was putting my daughter down. As I was reading and getting ready to sleep a bed bug crawled across his pillow. We scooped it into an empty water bottle and called the front desk immediately. "Engineering" was sent to our room and he told us he would send up a bellhop that they needed to move us to another room. He also took the "critter" with him saying he could neither confirm nor deny that it was a bedbug. (Red flag #1) We then got a call from the front desk asking us to leave all of our belongings except what we absolutely needed because they didn't want us to contaminate another room. Management stated that we wouldn't be able to retrieve our things until after 11am the next day. When I asked why it would be so long, their response was that they didn't have enough housekeeping staff to get it done sooner. There were no supervisors or managers on duty to speak with regarding the matter. Needless to say, we left immediately. No compensation was offered by the hotel.

• Bedbugs Found
• Requested Refund