Anonymous

I stayed in Super 8 motel 10/7/2017-10/8/2017. What a nightmare place this Is. Stay away folks unless you don't mind sleeping with bedbugs. I woke up scratching my leg. My left leg had two similar looking bite marks about 2 inches apart. I knew right away that that'd how bedbugs bite. I got up off the bed and quickly searched around the bed. What do you know, a fully grown adult bedbug right on the bed sheet. I caught it and kept it in a paper cup. I went down to inform the front desk that they have bedbug issues. The owners wife was at the front desk and without giving any apologies,she said she will take a look at the room. 10 minutes or so passes and she comes down and tell me that she didn't see anything. Well duh, she has one right in front of her face in the cup crawling. The husband the other owner comes out call someone and the husband and the wife carry on a conversation along the line of "he (me) insists that...", "he claims that...". Long story short the husband comes back to me offers 50 percent off of my stay which I paid $120 per night. I kept my cool and I told him that I don't care about the money but the way they are handling this matter is not right. The owner should have assure me that they will address the bedbug issue with professional exterminator and second, they need to apologies. I've left the motel without getting any of the two. I've reached out to the corporate office of Super 8. They apologies via email but any corrective measure has to be taken by the owner. I doubt that the owner will take any corrective measure. This is the video I've captured on the morning of 10/8/2017 https://youtu.be/uxuQphC0338

• Bedbugs Found
• Requested Refund