Anonymous

*PLEASE SHARE, SHARE, SHARE* ** UPDATE** I have been diagnosed with bed bug bites and am being treated. Please share!! Please don't let your loved ones stay here and lose their money and have to go through this!!! See photo of diagnosis below! This place had good reviews, please always check room for any signs of bed bugs !!! We traveled to Hilton Head SC on June 16th 2017 to go to a wedding. We booked the D2 Xandu villa in forest beach SC for June 16th-June 19th. We had a late arrival due to flying in to Myrtle beach international renting a car and driving to Hilton head. Upon arrival I went to the bathroom after a long car ride, my husband walked around the kitchen and living room during this time. My husband then went into the bathroom and I was walking around in the living room. My husband had tennis shoes and shorts on and I had long yoga pants and socks on when walking in the living room. My husband called me into the bathroom saying he found a small bug. I brought a bag in that I used to fly my toiletries and put in in the bag on a small white piece of toilet paper. We googled bed bugs and the bug was IDENTICAL to a bed bug. There were other bugs under the mattress as well. We gathered our things and drove everything to the hilton head hospital.They confirmed it was a bed bug. I attempted to reach the property manager number posted in the building, I then attempted to reach the property manager in my email from home away with no reply as it was late at night. I emailed him the above facts. We then proceeded to call 5 different hotels on the island who all had no rooms. We finally drove back to the Xandu villas condo to double check our things were all removed and took the laundry soap since all the other sites said washing and drying on high heat for 30 minutes would kill them. We plastic bagged all of our things. We checked both of the hotels around the Xandu villas the first one had a room for 250$ a night. We drove back behind the villas to the Best Western ocean breeze inn. The manager was extremely nice and understanding and stated we were the Second group of people that night to come there saying they needed out of the villa and due to that gave us a room for a great price, the best western was very clean. The property manager emailed us the next morning and met us outside of our Best Western hotel. He stated he could put us in another villa. Uh no! I stated we wouldn't set foot back on the villa property again. He stated he had to have it "verified" I offered to show him the bed bug I had in the plastic bag in our car saved, he said "no I'm not disputing you" I just need to get it verified. And also asked for our receipt from the stay at the best western that night and stated he would pay for the stay that night. I am now home from vacation and have an email saying we "overreacted" and that we will not be getting any of our money back except the 100 dollar refundable damage deposit. I am livid and disgusted. I have photos of the bug and blood streaks on the mattress. He says he had an exterminator come in and there is a letter from him saying there is no "signs" of bed bugs. I have contacted Home Away about the matter as well. Our vacation was destroyed and we now are going to be behind on money. Don't stay here. Tell your friends. There is also a rash all over both of my legs which has now been diagnosed by a physician, I am being treated for bed bug bites from only being in this room for 10 minutes !! See time and date stamped photo of the bed bug here.

• Bedbugs Found
• Requested Refund