Anonymous

I grew up going to the resort as a child, i never had any issues until my previous stay (6/8-6/11) I simply just wanted to enjoy a nice getaway with my boyfriend. we left with no memories but only to return home covered in bed bug bites. i reported it to front desk and i was told they set someone up to check.. i waited and didn't see anyone come in. two days later after being transferred back and fourth, multiple emails and voice mails i was finally able to get a hold of the director of the hotel who was extremely rude and said i got them else where... he not once apologized and said that there was no refund to be given. I'm literally covered head to toe as well as my boy friend in bed bug bites. its been an on going issue according to yelp, bbb business profile, bookings.com and many more. Do not stay there!!!! they have not and will not take the proper precaution to prevent/end the bedbug infestation they are harboring.

• Bedbugs Found
• Requested Refund