Anonymous

Absolutely disgusting! We checked in this evening. The first room had such a stench of cigarette smoke that we immediately went back to the front desk to get a different room. After getting a second room, which also had a nasty cigarette smell, a torn screen, and cigarette ash in the window sill, we gave up, went to the desk to advise that it was just as bad but we were tired, and tired of playing musical rooms in this sub standard hotel. At 12:30am, while reading, what runs across the bedspread but a BEDBUG!!! I captured it, verified online what it was, and went to the front desk with it. The lady at the front desk asked if blood came out of it when I killed it. Then went on to say that usually the bed bugs are much bigger. Unbelievable! She called her manager at which time she started to say these are the bugs that live on the tall grasses. (Yeah, right.) I asked for a report, and she said they don't give those. And here we are, 2am, in a parking lot in our car because they did not have another room and would not book at another hotel saying everything is booked. I have NEVER had such poor service. I have NEVER stayed at such a nasty hotel. I am just sick with my entire experience here!

• Bedbugs Found
• Requested Refund