Anonymous

Stayed here on June 16,17,room 101 again in room 101 on July 11, 12 2015. Had to spend over $1200.00to try to get problem solved including a trip to doctor with bite marks on my back, neck, and arms. Much anxiety.

• Bedbugs Found
• Requested Refund

Anonymous

We have stayed at this hotel for years! We absolutely loved this place. In our most recent stay in December we discovered there were bed bugs the second night once my husband had bug bites on his arms ,legs, & on the sides of his body. He was absolutely miserable. The itching & pain were so bad. We left the second night & came home once discovered. Luckily we prevented bringing them home by leaving everything in the garage & washing / spraying before entering . Also had to spray the car . My husband had to miss work that Monday as well. I let the hotel know & they gave me a refund for the one night that we left. The general manager said they checked & did not find bed bugs in the room & had rented it out to someone else. There is NO WAY that is true. The general manager was not the best. He acted like we were lying trying to get a refund I think. I told him we had stayed there for several years several times & that was not the case. He would not admit the bed bugs were present & I was very disappointed of how he spoke to me. This hotel was already on here in the past !

• Bedbugs Found
• Requested Refund

Anonymous

We were put in room 227. While laying in bed felt something on the back of my neck and when, I looked after cutting on the light it was a red bug. grabbed a Kleenex and smashed it and it was filled with blood. called the front desk and maintenance was sent to our room after speaking to the mgr. He looked at the bug and said yes that's what it was a BED BUG. The mgr said are you sure it was a bed bug and I said yes, I have been a nurse for 39 yrs and I know what one looks like. She moved us to another room, immediately. This happened on 5/19/2024. Very disappointed doubt we will be back. We have stayed before at The Inn at Christmas Place with no issues till now.

• Bedbugs Found
• Requested Refund