Anonymous

When I got to my room, I looked everywhere and I took the bed sheets off and I saw 2 bugs. They were a red/brown color. I reported it to the cleaning lady and she said we can switch rooms but I didn\'t feel comfortable staying there after I saw those bed bugs.

• Bedbugs Found
• Requested Refund

Anonymous

I stayed at the Puffin Inn on June 26, 2019. I discovered a bug in the bed and killed it. Upon check out, I requested to speak to the manager and was told she was on vacation and I needed to call back on Saturday. The lady at the front desk discussed it with two men and directed them to check it out. I proceeded to the airport. While waiting on my flight, I looked on the internet for images of bed bugs. I had no idea what they looked like. After reviewing several images on multiple websites, I feel confident that it was a bed bug. I spoke with the manager on Saturday morning and she asked me why I didn’t catch it and bring it to them as evidence. I provided photos and requested a refund. She basically said I had no proof and showed no concern and refused to refund request.

• Bedbugs Found
• Requested Refund