Anonymous

Daughter complained of bites the first night of us staying at the hotel, didn't think much of it. The following night, same thing... thought it was possibly mosquito bites from walking around Sea World all day. When we came back to Las Vegas, where we live her bites continued and appeared to be getting worse. I googled everything to figure out where she was getting her bites from, and then I came across bed bugs. Sure enough, I look on her bed and there were about 10 bugs I could see. She has never had any issues prior to our trip to San Diego, I believe she brought bed bugs home from this Days Inn hotel. Pest control was called, and it was confirmed that it was bed bugs. He said it was recently brought in, because the number of bugs would have been larger if it was present prior to our trip.

• Bedbugs Found
• Requested Refund

Anonymous

I stayed at this hotel and found a bed bug as I was cleaning up to check out on 2/23/2019. I stripped the beds and found filthy mattress covers on them, although I did not find any other bugs and the mattress was zipped in a separate cover. I reported this to the hotel upon check out and was advised a supervisor would look into it and get back to me. No one did. I called for a manger the following week and was told he was out for a week. I called again a couple of weeks later and again could not be given a manager. The gentleman who helped me would only credit me $25.50 on a $400 bill. I did take photos of the room and the bug.

• Bedbugs Found
• Requested Refund

Anonymous

1. found two bed bugs on the 10/25/19 2. Staff was not surprised and they did not refund the night

• Bedbugs Found
• Requested Refund

Anonymous

Checked in to this property late on Nov 6, 2019. Went to sleep. Woke up 2 hours later with extreme itching. Thought it might be laundry detergent used on sheets, since I had never encountered bed bugs before. Itched all night, no sleep, at 6am I got up and noticed small bites on my feet, arms and back. I looke in the seams on mattress and saw a couple of bugs which I later identified on line as bedbugs. (Within 24 hours the bites had become huge red welts.) Reported to management, checked out. They said they would refund my money on my credit card. What a horrible experience! It is now 11/11/2019 and the welts are still raging and itchy.

• Bedbugs Found
• Requested Refund