Anonymous

My family and I were getting ready for bed and I moved the pillows and there was a bug on the pillow. We turned the all the lights on and moved all of them and there were big ones and tiny ones moving all around. I them pulled the sheets all the way down and more bugs crawling. We went to get management so he could see for himself and they offered another room but by what we saw we decided to leave and find another place to stay. By his actions and no apologies we knew that he was not surprised by this. He picked the live bug up and looked at it and threw it in the toilet and walked away. They didn't care at all. There was even a comment made in the office to my husband. What's the matter haven't you ever seen bugs?

• Bedbugs Found
• Requested Refund

Anonymous

Me and hubby checked in a couple hours later for up to go to the rest room and found a bug on the pillow got up pulled the covers back and more bugs so gross took a better look at the room upon this finding and finding the room pretty dirty mold in the fridge tub rings etc... Do not recommend!!!!

• Bedbugs Found
• Requested Refund

Anonymous

I stayed at Beachcomber Inn 5-27-19 through 5-29-19. We were supposed to be staying until 5-30-19 but found bedbugs. When I went to the front desk they acted surprised, I took pictures and the lady from the front desk came and saw the bedbugs crawling out of the mattress protector under the bedskirt. I have been trying to get my money back but management will not give it back because they housekeeping checked and there weren't any bedbugs. While we were there housekeeping never even changed the sheets so I'm not sure how they even checked. Management told me to send pictures as proof so I have but still haven't received my money back.

• Bedbugs Found
• Requested Refund