Anonymous

I went to bed at 1am woke up at 3am to my left leg itching. I got out of bed to check it out and see if I could run water on it to stop the itch. Once I returned to bed I had the covers spread and saw the bed bug since it had already fed on my blood it was red. I went to get a disposable cup and collected it I saw other ones but they got away. I then proceeded to collected all my belonging and reported it to the front desk. I asked for a room change and a refund. The room was changed but for the refund issue I had to speak to the manager in the morning who got in at 8am and I had to go work at 6am. Since I had booked the hotel for 2 nights I called from my job site and spoke to the manager. She said that she was shown the insect and she determined it was not a bed bug and I informed her that I had take pictures of the bed bug and of my bite mark. To which she replied okay I will have to speak to the owner and see what he says. She told me once I got back from work to stop by and see what he said. I did right after I got back I went to the office but on the way there I noticed that they had the mattress out in the back of the hotel in direct sunlight and I took a picture to document it. Then I proceed to the office to speak to the owner. He was rude and told me that he had paid out of his pocket to get a his pest control guy to check the room, and he found nothing. To which I replied then is that why you have the mattress out in the sun. He then said where? I pointed and said I can show you I took a picture. He then said it's just to be safe. He then said plus it's not a bed bug since we are near agricultural lands insects get in the rooms all the time but they don't bite. I told him I took a picture and I matched it to bed bugs picture online plus it bite me and I have the bite to prove it. To which he responded your wrong you had that bite before you came here. I then asked "I just want to know will I get my room comped yes or no, if not will I have to take some legal action". He replied "no refund, so do what you want". I then asked for his name he just wrote it on his hotel card "Ray" and I asked for the managers name "Esther"

• Bedbugs Found
• Requested Refund