Anonymous

My mother, friend and I stayed at Best Western Plus in North Haven, CT in room 167. We checked in on February 20, 2016 and checked out the morning of February 21, 2016. We had a room with 2 double beds. I slept in one bed which my friend and my mom slept in the other bed. My mom and I both woke up itching (on our arms). We assumed it was a rash due to the laundry detergent used at the hotel because we have sensitive skin. During our 5 hour drive back to PA, we realized that it wasn\'t a rash and that we had been bit by something. Once we got home, we immediately took pictures of our bites. The next morning, February 22, 2016, the bite on my forearm had grown significantly in size (covering most of the front of my forearm). I ended up going to the doctors. My doctor told me that I had gotten bit by something and that it was infected so she prescribed me antibiotics to take twice a day for 10 days. I did so and I noticed that the size of the bite on my forearm had decreased, leaving what looks like a small pimple. My last day on the antibiotics was March 2, 2016. On March 4, 2016, I noticed that my face was starting to break out with wart like pimples. Today I am scheduled to go back to see my about why my face is continuing to break out with these wart-like pimple. Not to mention that I’ve been treated by the dermatologist back in January for my acne and have been faithfully using my prescribed topical cream as directed and had not had a breakout since January. My mom is a nurse and assumes that the bacteria, from whatever bit me, is still in my system. My mom and I are extremely frustrated because it has almost been 3 weeks since this has occurred. We called Best Western Plus in North Haven, CT between 7-10 times leaving the general manager several messages and no one has called us back!!! We called Best Western’s Customer Service several times regarding this issue. They told us that the hotel room that we stayed in had 3 days to get inspected by the hotel and that someone would call me with the findings… IT HAS BEEN 2 ½ WEEKS and I still haven’t got any update on the findings of that room!!! We called Best Western Corporate on March 8, 2016. They told us that the manager from Best Western Plus in North Haven, CT was going to call us the next day… STILL NO CALL!!! I’m not sure what exactly bit my mom and I (bed bugs, spiders, ect.), I don’t know if the hotel ever got that room inspected as they were supposed to, I don’t know if they found anything during the inspection or not, I just hope that this doesn’t happen to anyone else staying in room 167 of Best Western Plus in North Haven, CT.

• Bedbugs Found
• Requested Refund