Anonymous

-BedBugReports.com- 9/16/2014 http://www.bedbugreports.com/city/ca-san_francisco I told myself the Carriage Inn was trying to be boutique and quirky when I first walked from the elevator into my room. After the first night outside it became very apparent I was not in a safe part of the city. After the second night it became apparent our beds were not even safe due to the large bedbug we found in my coworkers bed and the same large size bed bug we found in my bed. We told the manager about the bugs and he proceeded to explain to us that it takes 10 days for Bed bugs to setup as if we just caught them on day 1... We explained to him how much we didn't care and arrangements had already been made to move us to another hotel with fewer bugs and a lower crime rate. Additionally as we were checking out the lady working the front desk went out of her way to say she has worked at the Carriage Inn for 20 yrs and had only heard of Bed Bugs twice in that time. I have aggregated a list of bed bug incidents at the top of this post for her convenience.

• Bedbugs Found
• Requested Refund

Anonymous

January 10, 2018. Found bedbug crawling on pillow (adult bedbug, had not fed in a while) as soon as we got into the hotel. Presented bedbug to front desk staff who promptly offered us another room (we requested one on a different floor). The next day upon checkout, we told the same to the front desk (who did not know about the incident prior to our report), who unprompted, comped our stay and emailed us that they take bedbugs very seriously and would have a thorough investigation.

• Bedbugs Found
• Requested Refund