Anonymous

Stayed here check in was Thursday 04/11/2019 got in room and we smelled a strong bug spray smell upon entry we weren’t sure why when asked front desk they said it possibly pool as our room was across from the pool laid in bed and had irritation thought it was detergent next day showered and left for the day came back in late evening and noticed some specks of blood on bed along with some dead bugs front desk didn’t do anything saying I could’ve brought the dead bugs with me from my day trip that Friday night I went to bed woke up to shower using the wash cloths I noticed dead bugs on the rag along with multiple bite marks over 20 to my body again front desk did nothing now I am trying to get all my clothes to wash to kill them off I’ve never had a hotel stay were I was pretty much eaten I also was getting light headed on my drive home not sure if it related to bed bug bites or what I’ve emailed management and nothing seems to be getting done

• Bedbugs Found
• Requested Refund

Anonymous

Checked in at 8pm, checked out at 11pm! Found bugs in both beds. Told person on duty and acted like was no big deal. Demanded refund and he said had to call General Manager on Monday to receive. Was supposed to stay 2 nights 5/12 and 5/13. Called Monday and person I first talked to after explaining reason for the call said you were the one in room 215? NO! So someone else had problem with bedbugs too! As of this report 5/19, they have charged for the one night, refunded other night. Called credit card company and disputed charge. General Manager didn't care or had no concern about the problem. Calling corporate office and filing report also the local health department.

• Bedbugs Found
• Requested Refund