Anonymous

Stayed at Microhotel for one night on 11/14/21 and found bed bug bites on my body the next day. I called the hotel and they were aware of the bed bugs and had failed to inform me of the findings. Apparently they had just done a deep clean (shouldn't this have been done every day?).

• Bedbugs Found
• Requested Refund

Anonymous

Stayed here on Friday, June 9, 2023. Woke up to bites on my legs, arms, back and neck area. Upon inspection, found a bed bug and put it in a plastic bag. I took a photo of the blood-stained sheets. I left the room as soon as possible, around 5:30am, and checked out. I quietly informed the front desk gal working of what occurred. I didn't want to talk loudly and have a few guests who were nearby hear. I was advised I'd receive a call from the manager and they would also send maintenance up to the room. While I don't know if maintenance ever went up to the room, I do know that I never heard from the manager that Saturday, nor received any follow-up calls from the Mon-Fri staff. Very disappointed and certainly steers me away from not only this hotel, but this brand altogether.

• Bedbugs Found
• Requested Refund

Anonymous

2/1/2019 I found 1 bug in the bed upon inspection. I continued to look to see if there were more and found another one on the bed skirt. I reported it to the front desk and they said they will refund my money so I could go somewhere else.

• Bedbugs Found
• Requested Refund