Anonymous

Thank you for your offer of reimbursement of $100 to get my residence decontaminated via home extermination due to the bed bug contamination from staying at the Comfort Inn (120 Sunny Hill CV, Brownsville, TN 38012) room number 206 during my stay on 1/14/19 thru 1/18/19. Room number 206 is the room that I resided in during check in Friday 1/14/19 and check out on Friday 1/18/19. When I wanted to check back in on Monday 1/21/19, I was told by the front desk clerk that this room was closed down due to bed bugs and they had a hot box in the room to decontaminate. I was then assigned another room. The front desk clerk and myself observed the room and pulled up the mattress and this room was contaminated with bed bugs also. Therefore, the reservation was cancelled and I will not be returning to stay. I spoke with you on Tuesday 1/22/19 and the offer was given of $100 to settle this contamination. I cannot accept the offer per our conversation 1/23/19. I am asking for a state certified exterminator setup immediately of my residence. I am requesting that Golden Circle Exterminators (731-668-4887) be contacted and an extermination to be set up and paid for by yourself or Comfort Inn. I have attached a quote for bed bug extermination for your records. I have not been home since 1/21/19 in fear of contaminating my residence an further from bringing my belonging home from the 1/18/19 check out. I am requesting that I get full medical reimbursement for the Dr’s visit that was made at North Convenient Care (2859 US HWY 45 BYP, Jackson, TN 38305) where I was seen on Monday 1/21/19 by Dr. …... with a diagnosis of skin irritation due to bed bugs. During this visit, I was prescribed a Z-Pack. I paid $30 for the Dr. copay and the prescription cost was $10. The total visit cost me out of pocket $40. I can enclose the visit details for your records showing the total out of pocket expenses. I am sending a copy of this settlement request to my employer, Lasco Fittings, Inc. (Travis Mitchell / Catherine Legions) who setup and paid for this stay. If any further reimbursement will be needed if we have not come to an agreement as I am currently unable to stay at my residence. Respectfully,

• Bedbugs Found
• Requested Refund