Anonymous

I stayed this past week (2017). Every morning I woke up with more and more bites. After reporting the bites and showing my swollen and itchy red skin, a team of 3 staff members came to check my bed. They claimed that they didn't have bed bugs and insisted that I was probably allergic to feather pillows (which I'm not). All that was done was my sheets were switched out. Didn't help, woke up with more bites....totaling 52 bites- covering my arms, legs, back, shoulders and even my fingers. I left unsatisfied with my stay. I took pictures of my bites and am going to the doctor to get paperwork confirming the bites are from a bed bug infestation.

• Bedbugs Found
• Requested Refund

Anonymous

Incident occurred on July 20th 2023. When entering the room things already we're not good. Other than some light stains in the carpet and sofa we did our best and try and be comfortable. Red flags were dropped left and right. Daughter scared when getting her bag from the car as what looked like homeless individual sitting at the entryway. Odd smells in the elevator (urine?) We stayed one night and upon waking my wife nearly cut her leg on an exposed mattress spring. We decided to leave that afternoon and stay elsewhere. Which ultimately was a outstanding choice. Staff was nice and fully refunded our original 3 night stay. Within hours of leaving my arm (elbow to four arm) welted with nearly 13 big bites consistent with bed bug bites. We had already left but reported to staff anyway. Room # 210

• Bedbugs Found
• Requested Refund