Anonymous

Stayed here One night and the next say had bed bug bites all over my body body. Having an allergic reaction to the bites and they are extremely itch abc painful and turning to blisters. Managment says they will Not Refund our stay and are immoral horrible people. Stay far far away!!!

• Bedbugs Found
• Requested Refund

Anonymous

April 21, 2015 - slept one night in this room; woke up at 4:15 a.m. with severe itching on left hand - 3 bites. Later that morning, two more appeared on my left arm. Visited ER, received prescription medication. Reported bites & ER visit to front desk staff Kelly.

• Bedbugs Found
• Requested Refund

Anonymous

8-3-19 - checked into room 315 - found bed bug infestation and checked out - notified front desk. They were rude - did not act like they cared about the bed bugs. The next day I discovered by credit card had been billed twice for the room - a room that I did not stay in. On 8-5-19 I returned to the hotel and asked to speak with the manager. No manager - she is out on extended sick leave. Front desk employees not authorized to make refunds and said no one in authority works at the hotel any longer - they have someone they can contact via text message for problems. I said this is a problem - text sent - no answer received. Corporate customer service says they cannot help - as each hotel is an independent franchise. Bed bugs have been living there a while as there was nesting in the baseboard behind the headboard and also in the bedspread. Live bugs crawling within the sheets.

• Bedbugs Found
• Requested Refund

Anonymous

03/28/2022 Bed bugs found near TV, behind headboards. Management says they will assess when we check out.

• Bedbugs Found
• Requested Refund

Anonymous

10/13/2022 2:30am Woke up to a swollen face where I was bitten got up and searched my bed after flipping over my pillow immediately found a bed bug crawling. Packed up and checked out, front desk was very rude and did not seem to take very serious.

• Bedbugs Found
• Requested Refund