Anonymous

December 2024: Unfortunately within 10 minutes of entering our room we saw a bed bug. My wife immediately fetched the manager, who assisted me putting it into a cup, was very apologetic and said he would close off the room from being used until it could be treated by an exterminator. My wife and I decided to cancel our stay at that Green Hills Hampton and he assisted us in finding an alternate location. By all appearances, the hotel is well-maintained and I saw no mention of bed bugs at this location when I was reviewing places to stay in Nashville prior to making our reservation. The hotel has no control over customers who may bring them into their facility. Nonetheless, bed bugs are bad, bad news. And I don't understand why many hotels, including this one, do not encase their mattresses and box springs with protective, zippered covers that - to some degree at least - reduces hiding places. It truly is a shame that in the year 2024 we are dealing with bed bugs. They were once eradicated in the U.S., but thanks to restrictions on the use of pesticides and increasing international travel bed bugs have become a very nasty, and expensive, problem.

• Bedbugs Found
• Requested Refund