Anonymous

I stayed at this hotel from Tuesday, July 18th through Friday, July 21st. I started noticing insect bites the 2nd night in. I assumed the bites could be caused by a spider as I saw one in the bathroom. l have stayed at this hotel before and it has always been clean and well maintainead. I had no thought the bites could be caused by bed bugs. On the morning I checked out I noticed more bites, and still didn't think they could potentially be more than spider bites until over the weekend when they started itching very badly and my skin was becoming welted. In doing research my bites were more consistent with ones caused by bed bugs than spiders (the bites were in clusters located on my upper arms and neck and parts of my body exposed during sleep i.e. my hand and feet). I called the hotel Monday morning and reported that I believed there was some sort of infestation in the room I stayed in. I asked if they knew if there were reports of spiders or bed bugs in the rooms, and they said there had been no reports but they'd let management know. They took my name and number and I assumed they would follow up. On Wednesday I decided to call the hotel back gif an update since I had not heard from them. I spoke to the manager on site and was told they did not receive my initial report. They also assured me they routinely have their hotel checked for pests and that they didn't have bed bugs. The manager was adamant they didn't currently have and have never had bed bugs. I explained my symptoms to the manager, but she just apologized and guaranteed they weren't bed bug bites. I intend on seeing a doctor tomorrow to see if the bites can be identified. I will also follow up with the hotel's corporate office as I feel important this matter is looked into.

• Bedbugs Found
• Requested Refund