Anonymous

My daughter and I were in bed I dropped my head phone piece she looked under the bed by pulling up the dust ruffle and low and behold there it was. She took a picture then showed it to me we pulled it up on the Internet and it was the same thing in the picture. Date February 3rd 2017. At 135 am. I was so afraid to look at it a I jumped out of bed start packing. I believe with all my heart the staff were very aware of the bed bugs. Because they did not appear to be surprised. They just asked me to show them. They return our money for the room. I am calling the general manager and the health department tomorrow. All of my things need to be replaced

• Bedbugs Found
• Requested Refund

Anonymous

Looked under the bed skirt and found the bug at 330am. They also had a pest control company come it and the confirmed the bugs. This was February 4 2017. When you call they will lie and say no they do not have Bed bugs. Called the San Antonio health department.

• Bedbugs Found
• Requested Refund