Anonymous

May 8, 2019 check in. I didn’t arrive until a little after midnight. I checked the mattress and fell asleep @ 1 am. I was Woken at 1:20 am with a bite on my arm. Thinking it was a mosquito, I switched beds and fell asleep to be woken again at 2 am with additional bites. When I turned on lights and lifted sheet there was a bug! After lifting sheets on both beds I saw numerous bugs between the white sheets. I took pics.....packed up my stuff and left the room. The front desk offered to reimburse me for night, offered cream, and I called an Uber to go back to the airport. The desk said they didn’t know the room had bed bugs. Room 101. Very traumatized by this incident!

• Bedbugs Found
• Requested Refund

Anonymous

1. Occured Saturday, August 3rd 2019 at 11pm. Found a huge full grown adult bedbug on the wall of our rooms bathroom. Took pictures, killed it, and asked for a new room. 2. Management apologized and immediately moved us to a new room. Handled very professionally.

• Bedbugs Found
• Requested Refund

Anonymous

On September 28 I got up because my skin was itching. I found out I had several bug bites all over my back and left arm. I saw two bed bugs and informed to the front desk. I moved to the lobby and stay there until my airport’s shuttle arrived. No refunds offered.

• Bedbugs Found
• Requested Refund