2/21/2023 I went to the front desk with bedbugs in my hand and pictured on my phone, filled a report and gave me a 25% discount. I was moved to a new room. The new room was dirty and had more bugs....

6/14/2019 We were ate by bedbugs at the Island Lodge as well. Told the staff and they did nothing. Packed our things and went to stay at Westgate resort with some family that was also in the area for...

We stayed at island drive lodge in pigeon forge on the night of March 9, 2017. We only were at the hotel that night because we woke up and we're getting ready the next morning and saw two bed bugs wal...

Scheduled to stay 3 nights. We arrived late on the first night. Woke up to find a bed bug crawling on top of the bed. We caught the bug in one of the hotel room plastic cups and took down to the front...

11/27/24 at 9:30AM, found a bed bug on our phone charger in the room. Took a picture and showed the front desk. They said they called in a third party pest management team. They reported that a dog we...

March 2nd 2023 inspected the bed immediately on our arrival and found bed bugs on the very first corner on the bed checked. Management did refund our money but tried to convince us that every hotel ha...

We checked in on Friday, March 12, 2021, planning to take the kids to Dollywood for opening weekend. We had stayed here twice before. My wife is very adamant about checking the beds for bed bugs due...

Checked online to see if anyone had reported bed bugs found at this location... After calling down to front desk about urine stained/damaged pullout mattress which the hotel replaced with a new mattre...

After checking on this site if this hotel had any reports thought it be safe.We checked in and there was a honey substance on the underside of mattress on pull out..called front desk...they replaced i...

Fall Rod Run 2019 We paid well over $2000 for a 2 night stay in a 9 bedroom cabin as there were 26 family members staying. After going to bed the first night, we quickly realized the cabin was severe...

We stayed two nights in which my sister woke up the morning after each with new welts all over her skin. ...

My family and I stayed one night only. The bathroom in the room was very unclean. One of the mattress covers had stains and the other bed\'s bed skirt was tore all the way down. The bed my daughter sl...

Stayed here from Friday October 9th thru Tuesday October 12th and didn\'t notice anything until the second night but thought it was a mosquito bite because it had rained for 2 days until by the 3rd da...

11/29 2:30am woke up to bites. Pulled back the fitted sheets and found bed bugs. The night clerk said it was her 3rd day and she didn’t know what to do. Management won’t be back in office to retur...

Checked in 8/1/23 (really close to midnight 8/2/23) Checked out 8/4/23. Stayed 3 nights. No problems the first 2 nights, but my son slept in his clothes those nights. The last night, he slept in his u...

11-10-2023 Checked in to room 106. During the night we discovered a bedbug on my pillow and several more in the bed. We started looking and they were also around the seam of the mattress. I went an...

7/27 Moved pillow on bed and saw something moving, very small but alive bug. Then searched bed and found second one just like the other. Reported to front desk and someone came into the room used the...

Stayed at this location 11/17/23-11/21/23 first room we stayed in we discovered bedbugs the following day the 18th went to front desk, they moved us, we looked around the mattress on the 2nd room it l...

8/6/2023 We booked room 110 through Howard Johnson by Wyndham. 2162 Parkway Pigeon Forge, TN 37863. We got our room and there were multiple issues. We decided to check for bed bugs and found multipl...

This is a report for Howard Johnson by Wyndham at 2162 Parkway, Pigeon Forge, TN 37863. We checked in room #216 of this hotel on July 4, 2021. My friend was bitten by bedbugs 6 times before we foun...

July 25th 2024 at 12:20am we found bedbugs crawling from behind carpeted baseboard. Management handled the situation very unprofessional. They offered to move us to another room and after declining ...

We just arrived home from Pigeon Forge, TN after a 3 day stay. My husband and I took my son, his girlfriend and 4 month old son and our 12 year old daughter for the weekend. The first night was good. ...

We were pleasantly surprised that our room was large, clean, and updated. This was the first hotel on our road trip where i did not lift the mattress to look for bugs when we checked in. The nex...

March 31, 2017 I reserved a room at the vacation lodge in pigeon forge. I took my 9 year old there for vacation for her birthday only to be attacked by bed bugs. Management could not accommodate us wi...

After staying at the hotel when my husband and I woke up the day of our departure we both had bite marks on our arms and as we were traveling home they just continued to get worse. There is no doubt i...

I got home after a school trip where we had been staying at the music road hotel and a few days later I woke up with bites and the only place I had been besides home which did not have bed bugs was th...

Booked stay for Sunday, June 7. Checked bed upon arriving at hotel and it seemed fine. 5 minutes later, saw bed bug crawling across comforter. Fortunately, we hadn't sat on the bed yet and all of our ...

2/24/24 Reported the bedbugs … moved us into another room … contacted them through email, sent photos of the bites and bedbugs and only refunded me a cleaning fee....

We checked into room 123 on 10/9/19. Upon inspection of our room and mattress at check-in, I did discover live bed bugs. It was very late and the office had left our key for check-in on the office doo...

May 18 2019. 9:00 pm. Went to front desk with bed bug in a cup. Showed the clerk and was told I could not get a refund since we booked the room on Expedia . Com...

We arrived last week on 9/8/17 we stayed the first night and we did not notice anything till that morning when i actually say one of the bed bugs on the bed and noticed i had a few bites on my legs. l...

Checked in 6/26/17. We have stayed here a few times in the past with no problems. I ALWAYS check for bed bugs. I did make the mistake of putting the belongings that were in my arms on the bed prior to...

Stayed 3 nights. Woke up last morning with bites. Found several bedbugs alive. Front desk gave full refund and bags for our clothes. 12/17/21-12/19/21...

Checked into room 400 around 10pm on 10/18/21. Room was fairly nice on 10/19/21 was laying on the 2nd bed in the room and saw a small bed bug crawling from inside the pillowcase. We took a picture of...

Stayed night of 3/25 in room 332. Sheets were perfectly white when we first got to the room. Woke up at 7am to find sheets covered in our blood flecks and bed bugs walking all over the bed running fro...

We booked a room for 2 nights. Stayed one night after inspecting the bed and room and didn't notice anything. On the next day about mid day all sorts of red welts began showing up on my arm and legs. ...

Checked in on evening of April 11, 2015. Inspected our mattress. Looked good and clean. Just got settled in, when my husband noticed bugs between comforter and top sheet. Caught them in a baggie. We q...

4/14/17-4/17/17 My son and I only have a few bites on our legs and ankles, but my daughter slept in the other bed and is covered on her arms, back and legs. We made management aware before we check...

We checked in on Dec,25 2015 at Hoilday Terrace Inn at 3:53pm. We took our clothes and other items and placed on table and left. When we put clothes on table in room it had a very bad smell. Like a mo...

We stayed in room 101 and we have many many times it’s our favorite room but this time we stayed on aug 25 and 26th. The first night we stayed in the room and got up the next morning we noticed bite...

The pillows smelled funky. After waking up I was so itchy. Figured out I got bed bug bites from sleeping at this hotel! After reading other reviews, other people have also experienced the same as myse...

We were put in room 227. While laying in bed felt something on the back of my neck and when, I looked after cutting on the light it was a red bug. grabbed a Kleenex and smashed it and it was filled wi...

We have stayed at this hotel for years! We absolutely loved this place. In our most recent stay in December we discovered there were bed bugs the second night once my husband had bug bites on his arms...

Stayed here on June 16,17,room 101 again in room 101 on July 11, 12 2015. Had to spend over $1200.00to try to get problem solved including a trip to doctor with bite marks on my back, neck, and arm...

2/18/2022 Next morning at home, I was bitten all over. Went to the Dr that afternoon and he said definitely bed bugs due to there being several that were 3 in a row. Next day gf had bites all over. I...

Recently stayed in here in room 301 October 2015. 1st night was fine, no issues. 2nd night my wife woke up in the morning with bites on her forehead, sides, and arms. Have never dealt with bed bugs be...

08/03/2023 Staff did nothing, they said it wasn't that big of a deal. Wouldn't refund even thought we only had the room 3 hours before noticing THE BEDBUGS....

Had room from 17th-18th October; upon getting up in the morning and packing suitcase to leave saw a bed bug crawling on the bed, told the staff but just said ok we will take care of it....

We got there Tuesday 7/27/21 and we noticed bed bug bites Wednesday but hoped we were crazy. Thursday we found several bed bugs and reported it to the office. He told us to wait for the manager tomorr...

7/11/16 This hotel is disgusting!!! Found an entire colony of adult bed bugs in the mattress of our room! Sheets had not been changed or cleaned. Room was so gross. The man working the desk was the o...

Reported as soon as we found them. Contacted owner and management. Management refused to give money back or put us in another cabin or hotel for the remainder of our trip....

Arrived at hotel around 8:30pm. Went to bed around 10pm. At 2:30am I woke up - friend of mine in the next bed she was being bitten since 1:30 am. I did not notice any bites on myself. We checked ...

On June 6th, 2018 at approximately 9:15am I was on a call when I noticed there was a red bug crawling on top of the sheets. I knew it was a bed bug because my roommate had a previous incident earlier ...

When my husband and I first got into the room it was the first thing we checked for as we always do when staying at any hotel. We lifted the mattress and immediately saw a bedbug. When we looked furth...

Date12/31/19 @4am Woke up to daughter itching turned on light found a bedbug and her arm re she had been bit.She went downstairs to front desk to tell them and show them pictures.They said could swit...

On Wednesday morning 8/21 around 6:30 AM I pulled out my cell phone to text and saw this brownish/red bug in the bed that I was able to kill leaving behind a large spot of blood. I because very conce...

Park Tower Inn- I removed the green cover from the box spring and found multiple bed bugs (small in size). I reported to clerk and was given a refund. This room (322) does have bed bugs. When inspecte...

Way to ruin a vacation! My family book the absolutely bearable cabin during the month of September. My mother was bitten over five times. once on her forehead and the rest on her arm, we called the of...

We arrived to our cabin at 10:30pm, had already checked in over the phone so we had our directions a key code emailed. I always check for bed bugs anywhere we stay, the cabin wasnt the cleanest place ...

9/1/2023 10:00pm After bedbug sighting management response was for us to find a place to stay and they would investigate. I asked to move to another room and they refused saying we had already moved ...

Occurred on 3/23/2017. We personally found 1 bed bug when we woke up. Afterwards reporting they first offered us that 1 night free even though we were scheduled for 4 nights totaled or to move to anot...

4/29/17 we discovered we had bed bugs in our cabin after my future mother in law informed us of blood on her sheets. We went upstairs to see, and we found not only blood, but dead AND alive bed bugs. ...

On November 10, 2017 after checking into the king suite with fireplace and jacuzzi tub, it was around midnight and finally feel asleep. Around 6am, I woke up to seeing a bed bug on the pillow next to ...

12-2-17 at 1:30pm We checked in to the room that afternoon and we always strip the sheets and check the beds first thing of our hotel rooms we stay in. The first corner of the bedsheet I took off ha...

Rm 310 12/29/17 My daughter got over 60 bites in one night. Management was very rude. Accused us of bringing the bugs to the hotel after i brought a couple in a cup that i had found on the mattriss. ...

We had gotten in bed about 11. About 11:30, I felt something crawling up my leg. I quickly turned on the lights and it was a bed bug. I started pulling the sheets off the bed. My husband noticed one t...

Bed bugs were crawling on the pull out couch! Got a refund with no problem and rushed to the laundry mat to make sure I didn’t take them home! Stayed in July 2018...

Date 6/9/18, checked in on the 8th woke up at 430am with bed bugs crawling on my face. Got up and we found 5 more crawling on the bed. Husband killed them. Called desk. They sent maintenance. He said ...

Checked into Gramps Cub House cabin 334 at approximately 3 PM on Monday, July 2. Went to bed approximately 1130 or 12pm. woke at 4 am to use the bathroom and when I turned on lights there were bedbu...

Arrived at hotel on Oct 5th. On Oct 6th noticed a bite on arm. In middle of night got up due to itching and literally saw bug crawling on sheet near mattress. Took photos and called front desk. Hotel ...

Family of five. Four were bitten. Three of us badly. When we looked later under sheets, the beds were dirty. We also found one bed bug full of blood. I let the desk personnel know in the morning. We s...

Stayed in this cabin "Somewhere in Time" on January 25th and 26th. Numerous housekeeping issues I was also told the "deep cleaning was in the Spring"!!!!, so renters that rented prior to the "deep cl...