On our second night of our stay I found a big bedbug in the bathroom! The housekeeping manager came up quickly but their customer service was lacking! They did not introduce themselves when they came ...

My wife and I stayed here 6/21-6/22/24 for a function that was happening in their Grand Room. They do not clean the rooms unless you ask for something specifically. The floors in the rooms are dirty ...

Date:5/23 @ 9am Found 1 bed bug in bed. Gave to housekeeping and they said they would take care of it. That was it...

Stay August 4th and 5th 2022. Woke up and found a bug in my hair. It was a bed bug. Took pictures called front desk. They said someone needs to verify. After an hour supervisor verified. I was told ...

11/28/2022 When we pulled down the bedding there was bed bugs very visible. We requested to change rooms. Room 128 across the hall. That room also had bed bugs. We decided to leave. ...

05/28/2021 9pm went to hotel check in went to room pulled back sheets and mattress away from wall.Started looking and immediately found a juvenile bed bug.Took picture went back to lobby reported it t...

December 2, 2017 9:00 pm Live bed bug found on sheets. Killed the bug, confirmed that it was a bedbug by checking pics online. Took dead bug to front desk so that they could show it to their extermina...

On 9/17/19 Got Bites from Bedbugs reported and filed complaints. Security collected Adult Stage Bug. Went to Emergency Room. Pictures and Video of Bites No Success in Getting in Contact with Supervis...

On Christmas, December 25, 2018 around 11pm, we found a bed bug (pictured) on the bed in our room. Called downstairs to ask for assistance, and no one was sent up. We put the bed bug in a cup and brou...

I'm girlfriend and I stayed at Star Inn in Biloxi 10-13-2023 thru 10-15-2023, we woke up Sunday covered in bites. I found the bedbugs and showed the front desk, filed a complaint, was told the owner w...

I woke Wednesday February 13th with bedbug on my chest biting me killed it and brought to front desk Manager agreed to refund my money for balance of mice day not used through hotels.com they refunded...