1. November 21, 2019, Got up at night to go to the restroom, come back and see 5 bed bugs (three adults and two juveniles) on the bedsheets spread across both beds. Pulled the beds from the wall to fi...

My family members woke up with bed bug bites all over their legs and back. I caught a bed bug in my hand from one of the beds as well. The telephones were broken, locks were broken, the sheets were ne...

We all went on a family trip and stayed the night with 3 of us waking up to severe bed bug bites. These bites covered areas from the entire back, legs and feet. We also caught a bedbug on our hand. We...

In room 810, I woke up scratching my elbow because of a bad itch. I felt bumps and immediately went to check the bed for bugs at around 3am on Monday 12/9/19. I saw bed bugs crawling in the bed. I ca...

Found a bedbug in my bed in the morning around 7:20 am on 5/8/18. I killed and brought the bedbug to the front desk as I was checking out. I was told that my bill would be reimbursed. I am trying t...

Oct 08 2017 6:00am Told the manager asked him to come to my room he told me to get one and bring it back to me which I did in a rag he snaps at me then follows me to my room he sees them and goes to ...

I requested to be moved to a different room after finding numerous gnats flying out of my shower drain. The next day, the front desk staff said they needed to move me again, but would not provide a re...

7/14/2024 Saw a giant bed bug under a mattress upon initial check after our arrival. They changed the room to another one right away though. ...

WE HAD BED BUGS!!! I do not feel we were taken serially enough by the front desk person. The security officer and the housekeeping staff were excellentl. When I called to report the problem she told m...

I woke up on 7/17/22 at 4a to find a bug crawling on the bed next to my sons head. I put the bug in a cup and googled it and it was definitely a bed bug. We contacted the front desk and upon 3 men com...

October 9, 2021 I found a bed bug on me when I climbed out of bed. I captured it, took a photo, and did a Google Image search to discover it was a bed bug. I contacted the front desk. They offered to ...

Had bed bug bites on my arm the morning after I stayed there. I was there on July 24th, 2015....

College aged son and friend stayed one night 4/9/16. woke up with bites all over back. Now we have them in our house!!! nightmare....

I stayed at the Hilton Garden Inn 9/17- 9/21/8 and found evidence of bedbugs in my room. Upon an initial inspection of the room, I did not see any traces of bedbug presence (sheets, mattress,etc. were...

Found live bed bug on one of the bed's pillows when we came back to our room at 11 pm. Took security 30 minutes to respond and arrive at our room. We captured the bed bug in a cup to confirm with hote...

I stayed in one of the Spa rooms on 2/19/22, and woke up to a bed bug crawling across my neck early that morning. We let hotel staff know and we asked for help with throwing our potentially contaminat...

December 8th we checked into Hotel Monaco for a wedding. When we woke up on the 9th we found both full grown adults and the little red babies. We reported to the hotel and checked out immediately. Th...

I checked into the hotel Friday night and when I woke up Saturday morning I noticed that my right hand a small bite on it and it was itching. I didn\'t pay it any attention and later on that day the b...

I stayed June 3rd to June 4th in room 101, woke up in the morning to watch a live bedbug crawl it's way through the sheets and off of my pillow. Took recording, photos, etc. Manager on duty said oh we...

Me and my lady friend has when here before we were sleeping in room 147 when I felt something crawling and biting on me. I pulled it off of my leg and saw the biggest bed bug I put it on the bed it ...

There are bed bugs on multiple floors and management is not telling any of the residents. They find out about other having them after they find an infestation in their place. Management does not h...

At approximately 2:30 I experienced some itching on my arm. After the itching became intense and I realized there were 3 bumps on my arm. I then got up from the bed to exam it, only to realize there w...

The incident happened on Sunday-Monday night, July 30-August 1, 2018. The bed box and mattress were full of stains, the room was smelly. I was bitten in more than 19 locations on my body and woke up ...

Conveniently located by airport. Very sweet girls at front desk (Diamond and Asia). Checked in, went and had dinner, came home and pulled the sheets back. Saw a little beetle crawling in one of the ...

4/14/18- I woke up to bites all over my belly and back in a zig zag line. Management was notified, but we did not receive a follow up or any directions....