10/12/2022 When checking in we had previously booked a handicap room, the manager/owner asked us if we need that room or another I replied that we just needed a bottom floor. So he changed our room...

8/5/2017 When I went to complete my inspection for bed bugs, I noticed something small crawling on the bed. I picked it up with a napkin and hoped it wasn't what I thought it was. I then saw a coup...

Stayed here for one night in October, my wife woke up with three or four bite marks. She immediately thought bed bugs but we did not investigate the room prior to leaving. After arriving home that n...

First night stayed in 217, wasnt pleased with overall cleanliness but not many options in immediate area. Slept ok next day moved to 403 a smoking rm. Within hours say a bug on bed killed it took dow...

April 1-3, 2024 Bed bug bites all over legs, arms, neck. No refunds. Reported to hotel and corporate office. Visited doctor for treatment of allergic reaction to bites....

Thursday. June 17th. Woke up to a bed bug full of blood on me. Pulled back sheets and found 2 more. As I was packing up my things in plastic bags I noticed a few more very small and transparent bed bu...

On Tuesday 1/14/2020 approximately 6:30 am we noticed a bed bug crawling over the pillow. Management was notified and shown a photograph of the bug, we were offered a new room and are currently in 222...

3/13/2021 @ 5pm So sad I am a traveling nurse and brought my family with me for a 2 day work site and ended up cancelling my job and driving back home. I booked online no mention of deposit when I g...

A DoubleTree by Hilton Hotel. 10/20/21 at 11 pm, a bedbug was found on the mattress near the headboard. I informed the front desk and they said someone would look at it. I was moved to room 802. I ...

August 10, 2022 There was one large bed bug seen and over a hundred small ones. Management did not cooperate with a refund and allowing us to check out. We are fighting it....

Checked in on May 26, at approx 7 pm. The room was a two room suite, to be shared between 2 friends on a road trip. Room number 215. One person gets the bed and one person the pull out couch. I checke...

We arrived in the evening of 9/14/2021 and the room seemed tolerable enough. When sitting in the bed nearer the window later in the evening a number of small ants were noted, then another small light ...

September 29, 2020 The room has bed bugs. Woke up with bites and red bumps. Informed management who said they would take care of the problem. I spoke with a few people who apparently have stayed the...

found a bed bug on my bed this morning and managament told me there was nothing they could do about it today need to wait till tomorrow they arent even coming to change sheets asked for a different ro...

Checked in on 6/19/23 at Sleep Inn Springfield West. I had some bites but the person with me didn’t have any so at first thought it was from something else. On 6/23/23 was laying on the bed and saw ...

1-29-19 management just apologized and said he thought the situation was taken care of I was bit by a bed bug around 4:00am had to leave and miss work today, cancelled my second night never go back I ...